Homeowners have the right to
- A responsive and competent community association.
- Honest, fair and respectful treatment by community leaders and managers.
- The opportunity to participate in governing the community association by attending meetings, serving on committees, and standing for election.
- Access to appropriate association books and records.
- Access to all documents that address rules governing the association prior to purchase and settlement by a real estate agent or attorney.
- Prudent expenditure of fees and other assessments.
- A community in which the property is maintained according to approved standards.
- Fair treatment regarding financial and other association obligations, including the opportunity to discuss payment plans and options with Board members before foreclosure is initiated.
- The opportunity to request reconsideration of material decisions that affect them.
Homeowners have the responsibility to
- Read and comply with the governing documents of the community.
- Vote in community elections and on other significant issues that affect the whole community (limited to resident homeowners only).
- Pay association assessments and charges on time.
- Maintain their property according to the community’s approved standards.
- Treat association leaders honestly and with respect.
- Contact association leaders or managers, if necessary, to discuss financial obligations and alternative payment arrangements.
- Provide current contact information to association leaders or managers to ensure they receive information from the community.
- Ensure that those who reside on their property (e.g., tenants, relatives, and guests) adhere to all rules and regulations.
Board members have the right to
- Expect homeowners to meet their financial obligations to the community.
- Expect homeowners and residents to know and comply with the rules of the community and to stay informed by reading materials provided by the association.
- Expect homeowners to maintain a positive and constructive atmosphere for meetings.
- Receive respectful and honest treatment from homeowners and residents.
- Receive support and constructive input from homeowners and residents.
- Maintain personal privacy at home and during leisure time in the community.
Board members have the responsibility to
- Fulfill their fiduciary duties to the community and exercise discretion in a manner they reasonably believe to be in the best interests of the community.
- Exercise sound business judgment and follow established management practices.
- Conduct business in a transparent manner when feasible and appropriate.
- Balance the needs and obligations of the community as a whole with those of individual homeowners and residents.
- Understand the association’s governing documents, become educated with respect to applicable state and local laws, and manage the community association accordingly.
- Allow homeowners access to appropriate community records when requested.
- Make covenants, conditions and restrictions as understandable as possible, adding clarifying “lay” language or supplementary materials when drafting or revising the documents.
- Collect all monies due from homeowners.
- Conduct open, fair and well-publicized elections.
- Establish committees or use other methods to obtain input from homeowners and residents.
- Encourage input from homeowners and residents on issues affecting them personally and the community as a whole.
- Welcome and educate new members of the community—homeowners and non-owner residents alike.
- Devise appropriate and reasonable arrangements, when needed and as feasible, to facilitate the ability of individual homeowners to meet their financial obligations to the community.
- Provide a process homeowners can use to appeal decisions that affect their non-routine financial responsibilities or property rights—where permitted by law and the association’s governing documents.
- Initiate foreclosure proceedings only as a measure of last resort.
- Encourage events that foster neighborliness and a sense of community.
- Provide complete and timely disclosure of personal and financial conflicts of interest related to the actions of community leaders, e.g., officers, the board and committees.
Adapted from Community Associations Institute